In our labs where we subject the product to exacting test procedures to ensure it not only meets but exceeds the stringent performance requirements of BS7291 and other national approvals. Due to this ongoing real life and in house testing we are extending our guarantee against defects in materials and manufacture of PolyPlumb® to 50 years.
Polypipe guarantees for 50 years against defects in materials or manufacture of the PolyPlumb® hot and cold-water supply and heating system purchased from 1st January 2024.
This guarantee only applies if the products are installed in accordance with the manufacturer’s recommendations and are used in a normal domestic operation.
A normal domestic operation is defined as a residential property and excludes commercially run residential properties e.g. care homes. It is also defined as being part of an open vented or sealed central heating system, direct or indirect single pipe hot water supply, or mains or tank fed cold water supply system.
The system must be designed, installed and operated within the temperature and pressure ratings as defined in BS 7291 Class S, which are also published in the manufacturer’s literature and must also take account of all the other exclusions and limitations as defined in the design, application and installation guidance provided by the manufacturer.
Certain fittings in the PolyPlumb® range are not suitable for all Class S service conditions. The limitations are indicated against every applicable fitting in the Trade Price List e.g. ‘Cold water only’ or ‘Not suitable for central heating’, products such as; tap connectors, flexi hoses, wall pate elbows, valves, MDPE adaptors have our standard 1 year guarantee.
